CIO Business Intelligence

APRIL 11, 2024

Customer experience in the government sector is the sum of the public’s interactions with any government service, from how we contact our state’s social services and emergency services to waste management, public transportation, and healthcare. What are the business benefits of innovation in government?

Cost-Benefit 104

Cost-Benefit Predictive Analytics Data-driven Risk 104

CIO Business Intelligence

AUGUST 7, 2023

The COVID-19 pandemic led to the widespread adoption of various technologies as businesses rushed to digitize their processes to cope with the crisis. With a looming economic downturn, businesses need to look for ways to maximize the benefits of their previous investments and mitigate the impact of that accumulated debt.

Cost-Benefit 97

Cost-Benefit Digital Transformation Optimization Software 97

CIO Business Intelligence

JANUARY 3, 2024

The contact center is where customers interact with companies through various channels, such as phone, email, chat, or social media. The solution is cloud based, scalable, cost-effective, and easy to implement and manage. If this sounds like your company, you could benefit from the expertise and solutions provided by IBM and AWS.

B2B 126

B2B Insurance Consulting Cost-Benefit 126

bridgei2i

JUNE 3, 2020

Consumer Technology & Durables (CTD) in the COVID-19 Era. This explains the exponential growth Consumer Technology & Durables (CTD) has seen in the past few years. CTD’s growth over the last two decades was aided by technological innovation and the steady drop of electronics components’ costs, driven by economies of scale.

Technology 92

Technology Digital Transformation Recreation/Entertainment Manufacturing 92

IBM Big Data Hub

JULY 25, 2023

New technologies are shaping the way we produce, distribute and consume energy. But the import of smart grid technologies transcends utility companies; smart grids also empower consumers to take control of their energy consumption. One such technology is advanced metering infrastructure (AMI). Wi-Fi, Z-Wave, Zigbee and 4G/5G).

Optimization 61

Optimization Technology Measurement Cost-Benefit 61

CIO Business Intelligence

NOVEMBER 17, 2022

GITEX GLOBAL is the largest event for global enterprise and government technology, with public digital transformation top of the agenda. Over the past decade, Huawei has been involved in over 700 cities and 100 countries in terms of public services and transformation. Data is a new crude oil. By itself, it has no value.

Digital Transformation 98

Digital Transformation IoT Cost-Benefit Technology 98

CIO Business Intelligence

AUGUST 31, 2023

Pentagon Credit Union (PenFed), the second-largest credit union in the US, is looking to generative AI to transform how it interacts with its customers. To create a new, cost-effective channel that helps meet members needs — and learns as it does so, to the benefit of members and the credit union itself. Its vision?

Cost-Benefit 98

Cost-Benefit Interactive Digital Transformation Business Intelligence 98

CIO Business Intelligence

JUNE 30, 2023

The reporting structure should enable positive interaction between the CIO and CFO.” The best of them are good at telling both a cost and value story around IT.” How well the CFO understands the value of IT : “The CFO needs to understand the business outcomes that can be produced by technology,” says McGittigan.

Finance 116

Finance Cost-Benefit Digital Transformation Reporting 116

CIO Business Intelligence

OCTOBER 3, 2023

Hyperautomation is a key enabler of digital transformation, often touted as being necessary for an organisation’s survival, but often hampered by economic pressures and talent shortages. These tools bring benefits beyond automation. Managing change and communicating the benefits effectively will be crucial.

Cost-Benefit 122

Cost-Benefit Machine Learning Interactive Software 122

CIO Business Intelligence

AUGUST 22, 2022

Technology innovation is making a significant difference here. Flexible cloud-based solutions are enabling seismic improvements in customer service, especially as financial institutions place a greater focus on digital transformation and streamline their operations. Beyond Voice: Creating Effortless Customer Experiences .

Digital Transformation 131

Digital Transformation Interactive Cost-Benefit Modeling 131

CIO Business Intelligence

JUNE 8, 2022

In reality, people are engaging with technology that relies on the mainframe every day, like when they buy a concert ticket or use an ATM, without even knowing it. But with the rise of the cloud, and businesses fixated on digital transformation, many are left wondering where the mainframe fits into modern operations.

Digital Transformation 98

Digital Transformation Cost-Benefit Uncertainty Software 98

Smart Data Collective

APRIL 25, 2022

Digital transformation has been a goal for many organizations in recent years, and the shift to remote and hybrid working arrangements has only made this desire to future-proof their business more immediate. However, this transition isn’t easy and wouldn’t be possible without major advances in big data technology.

Big Data 114

Big Data Cost-Benefit Digital Transformation Technology 114

CIO Business Intelligence

SEPTEMBER 12, 2022

People rely on their smartphones, social platforms, and digital channels for information, entertainment, and online purchases. Adhering with this digital transformation, consumers expect personalized service and convenience when shopping both online and in-store. Digital Transformation, IT Leadership

Digital Transformation 98

Digital Transformation Recreation/Entertainment Cost-Benefit Sales 98

bridgei2i

JUNE 30, 2020

PODCAST: COVID 19 | Redefining Digital Enterprises. Episode 9: The Impact of COVID-19 on Consumer Technology & Durables. The Impact of COVID-19 on Consumer Technology & Durables. Hence, there is a rise of digitally engaging with customers. The challenge for businesses is how to engage digitally with the employees.

Enterprise 98

Enterprise Technology Digital Transformation Manufacturing 98

FineReport

APRIL 9, 2024

Understanding Healthcare BI Tools The Role of Healthcare BI Tools Healthcare BI tools are instrumental in revolutionizing decision-making processes and patient care through the utilization of advanced data analysis and technology.

Digital Transformation 52

Digital Transformation Business Intelligence Data-driven Visualization 52

CIO Business Intelligence

MAY 26, 2023

He must integrate the IT infrastructures of the two companies by bringing Shubhalakshmi Polyesters’ technology up to speed with that of Reliance Polyester. I was regularly interacting not only with the IT leadership but also with the other business teams such as SCM, HR, accounts and finance, strategy, and M&A of the Reliance Group.

Interactive 113

Interactive Manufacturing Cost-Benefit Digital Transformation 113

IBM Big Data Hub

JANUARY 16, 2024

The start of 2024 brings forth many questions as to what we can expect in the year ahead, especially in the financial services industry, where technological advances have skyrocketed and added complexities to an already turbulent landscape. This is something we’re likely to see more of this year.

Risk Management 51

Risk Management Insurance Cost-Benefit Risk 51

CIO Business Intelligence

OCTOBER 21, 2022

But, with all this growth comes new potential costs. New market conditions demand new technological solutions, and increasing service demands put new financial pressures on contact centers. In many ways, this comes down to choosing the right technology. In many ways, this comes down to choosing the right technology.

Cost-Benefit 97

Cost-Benefit Testing Metrics Marketing 97

CIO Business Intelligence

FEBRUARY 7, 2024

Most companies have transitioned to become more software-centric, and with this transformation, application programming interfaces (APIs) have proliferated. If companies want to input, leverage, and embed these digital brains into their business, they’ll need an API to connect the LLM to various business applications,” he says. “If

Business Objectives 124

Business Objectives Cost-Benefit Strategy Data-driven 124

CIO Business Intelligence

APRIL 11, 2022

Gone are the days of the CIO being a back-office IT cost manager,” declares Chris Scheefer, vice president of intelligent industry at technology services and consulting firm Capgemini Americas. Today’s CIO must adapt and become a business strategist, a digital innovator, and an orchestrator for business.”.

Cost-Benefit 119

Cost-Benefit Digital Transformation Strategy Consulting 119

IBM Big Data Hub

JANUARY 26, 2024

IBM® recently announced that it has worked with its business partner, Beijing Shuto Technology Co., hereafter as Shuto Technology) to help a joint venture Original Equipment Manufacturer (OEM) in China to obtain information in an accurate and cost-effective way for on-site technicians.

Cost-Benefit 79

Cost-Benefit Enterprise Technology KPI 79

CIO Business Intelligence

JANUARY 5, 2024

During this time, thanks to the period of reflection the health crisis afforded and the opportunity to dedicate time to innovate, González-Peralta initiated a stronger shift to technology and digitalization to better realize the transformation plan the multinational started shortly before his arrival.

IT 116

IT Finance Cost-Benefit Strategy 116

CIO Business Intelligence

SEPTEMBER 19, 2023

Organizations all around the globe are implementing AI in a variety of ways to streamline processes, optimize costs, prevent human error, assist customers, manage IT systems, and alleviate repetitive tasks, among other uses. And with the rise of generative AI, artificial intelligence use cases in the enterprise will only expand.

Enterprise 141

Enterprise Cost-Benefit Optimization Deep Learning 141

IBM Big Data Hub

JUNE 23, 2023

Insurers are also struggling with high, mostly fixed costs and the complexities of maintaining legacy systems, which makes current variable cost-based alternatives more attractive. Insurers want to shift from fixed to variable, “pay-as-you-go” operating costs.

Insurance 61

Insurance Cost-Benefit Digital Transformation Marketing 61

Smart Data Collective

JULY 21, 2022

This dependency poses the risks of increased costs, time and effort, and project delays. E-learning and m-learning (mobile learning) courses are available to Architects and Engineers to enhance their professional knowledge, thereby transforming the landscape of continuous professional development (CPD) within the work environment.

Data-driven 135

Data-driven Big Data Cost-Benefit Data Analytics 135

CIO Business Intelligence

AUGUST 14, 2023

The CIO of transportation and logistics company Werner Enterprises has spent the bulk of his career doing full-blown transformation projects that often took two or three years to complete and ended up being a “massive, monolithic platform.” Here’s how IT leaders are embracing a quick-win, cumulative approach to digital transformation.

IT 98

IT Insurance Digital Transformation Broadcasting 98

CIO Business Intelligence

SEPTEMBER 8, 2022

Gathering and processing data quickly enables organizations to assess options and take action faster, leading to a variety of benefits, said Elitsa Krumova ( @Eli_Krumova ), a digital consultant, thought leader and technology influencer. Nichol ( @PeterBNichol ), Chief Technology Officer at OROCA Innovations.

Cost-Benefit 122

Cost-Benefit Internet of Things Data-driven Data Lake 122

IBM Big Data Hub

JANUARY 25, 2024

Focusing on good CX can increase customer satisfaction and drive more meaningful customer interactions, ultimately increasing sales and customer retention. Creating customer loyalty rewards It costs organizations more to attract new customers than to retain the ones they currently have. It’s no surprise.

Consulting 74

Consulting Cost-Benefit Sales Strategy 74

CIO Business Intelligence

OCTOBER 23, 2023

CIOs and their IT teams have enjoyed a bump in power and prestige in recent years, as the C-suite has embraced continuous transformation, digital everything, and a host of emerging technologies — all enabled by IT. This reinvention goes beyond the adoption of cloud, agile development principles, and cutting-edge technologies.

IT 137

IT Consulting Scorecard Key Performance Indicator 137

CIO Business Intelligence

MAY 17, 2022

But the primary driver of adopting the cloud-based service was about enhancing customer service, not cutting costs. Ciena has also enabled integration with ServiceNow and to Amazon Lex for natural language and automated customer interactions, the CIO says. Craig Williams, CIO, Ciena. Cloud contact centers on the rise.

Cost-Benefit 98

Cost-Benefit Interactive Machine Learning Digital Transformation 98

CIO Business Intelligence

OCTOBER 13, 2022

Rich Gilbert, who joined Aflac in 2019 as chief digital and information officer, now serves as its chief transformation officer and head of individual benefits. He was named the 2021 CIO of the Year by GeorgiaCIO, receiving the ORBIE Award in the Global category for helping reinvent Aflac as a digital-first company.

IT 128

IT Insurance Cost-Benefit Modeling 128

bridgei2i

FEBRUARY 24, 2021

In our latest episode of the AI to Impact podcast, host Monica Gupta – Manager of AI Actions, meets with Sunil Mudgal – Advisor, Talent Analytics, BRIDGEi2i, to discuss the benefits of adopting AI-powered surveillance systems in HR organizations. How, do you assess the impact of these costs on business outcomes? Subscribe Now.

Cost-Benefit 92

Cost-Benefit Recreation/Entertainment Digital Transformation Scorecard 92

CIO Business Intelligence

SEPTEMBER 8, 2022

Every ten years it seems there is a new technology that is going to change the world, but all too often only leads to disappointment when adopting it becomes too challenging. While some companies are already benefiting from this transformative impact of AI, we see others struggling. Where are the success stories?

Machine Learning 115

Machine Learning Cost-Benefit Data-driven Digital Transformation 115

DataRobot

OCTOBER 18, 2021

How will the need for control affect the success of digital transformation and organizational change? ” Since some consumers receive noneconomic benefits from bargaining, organizations should think twice before implementing rigid processes where staff and customers have no control over the outcomes. Algorithm Aversion.

Forecasting 145

Forecasting Digital Transformation Cost-Benefit Data-driven 145

CIO Business Intelligence

JUNE 27, 2022

As Thomas and team formulated the project, they asked themselves what benefits end-to-end automation of the source-to-pay process might bring besides better cycle time and better visibility into the cash flow. In addition to the human factors, automation also meant technology change. “We Visibility.

Cost-Benefit 104

Cost-Benefit Finance Digital Transformation Enterprise 104

CIO Business Intelligence

APRIL 5, 2023

Migratory employees in technology roles appreciated the newfound ability to work from home in sweatpants and avoid the daily commute. Employers benefitted too, releasing some of their real estate for savings on facility costs and reducing travel expenses. Digital Transformation ©2023 Intellyx LLC.

Cost-Benefit 116

Cost-Benefit Metrics Measurement Digital Transformation 116

Ontotext

APRIL 6, 2023

This allows companies to model and optimize the interactions between the various computers that make a car run, ensuring everything is operating in sync to meet the desired specifications. Read our post: Okay, You Got a Knowledge Graph Built with Semantic Technology… And Now What? Manufacturing and Industry 4.0 And that’s not all.

Manufacturing 83

Manufacturing Cost-Benefit Knowledge Discovery Optimization 83