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6 trends framing the state of AI and ML

O'Reilly on Data

Deep learning cooled slightly in 2019, slipping 10% relative to 2018, but deep learning still accounted for 22% of all AI/ML usage. PyTorch looks like a contender: it posted triple-digit growth in usage share rates in both 2018 and 2019. For example, the chatbots topic continues to decline, first by 17% in 2018 and by 34% in 2019.

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IT to thank for most of Radisson Hotel Group’s business initiatives

CIO Business Intelligence

Then in March, the pandemic hit and hotel activity stopped, but it gave us the chance to accelerate the company’s transformation and digitalization process that started in 2018 with a five-year plan. Until then, the IT part of Radisson was considered a cost center, but thanks to that plan, it became a central pillar of the group’s strategy.

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Machine Learning Helps Social Media Marketers Earn Higher ROIs

Smart Data Collective

According to one analysis, companies that used machine learning in their marketing strategies boosted sales by up to 50%. There are a number of ways that companies can boost their marketing strategies with machine learning technology. We talked about some of the AI-driven content generation tools that were available in 2018.

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Industry clouds give CIOs on-ramp to gen AI

CIO Business Intelligence

My strategy was to put Salesforce at the center,” says Beltzer, who helped launched RBC US’s journey to Microsoft Azure and AWS in 2018 when he joined the company. That’s when we were looking for a new CRM and Salesforce for us is much more than a CRM.

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Decoding the Qualtrics deal: Was the firm a good fit for SAP?

CIO Business Intelligence

SAP’s acquisition of a majority stake at customer experience (CX) software firm Qualtrics back in 2018 for $8 billion was never a match made in heaven. Even though Qualtrics is still a market leader and a strong product, it just didn’t fit very well with SAP’s strategy,” said Hyoun Park, principal analyst at research firm Amalgam Insights.

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How Ontraport reduced data processing cost by 80% with AWS Glue

AWS Big Data

Custom application logs record interactions with the Ontraport CRM so client accounts can be audited or recovered by the customer support team. Originally, all logs were retained back to 2018. Ontraport has been able to process logs as early as 2018. Ontraport had to process 100 terabytes of log data. What’s next?

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Leveraging AI for Ecommerce Marketing

BizAcuity

According to SalesForce , 84% percent of marketers today are reported to be using AI, a 186% increase in adoption since 2018. No business has to be Amazon to make hyper-personalization work for them but it is crucial that they adopt modern analytics strategy and solutions to aid with fast growth and industry competition.