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Create a lasting customer retention strategy

IBM Big Data Hub

An effective customer retention strategy should support the company to maintain a healthy stable of loyal customers and bring in new customers. Steps to create an effective customer retention strategy Effective customer retention strategies begin the moment a first-time customer makes a purchase.

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How to build a successful talent acquisition strategy

IBM Big Data Hub

Talent acquisition refers to the ongoing strategy and process an organization and its HR department uses to source, attract, evaluate, hire and retain the highly-qualified new employees it needs to grow. A well-crafted talent acquisition strategy has become a critical component for organizations seeking to secure a competitive edge.

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5 key metrics for IT success

CIO Business Intelligence

To name a few — products and services that are delivered on time and on budget, and overall IT ROI.” Avila observes that many IT leaders will default to ROI as the most important metric because there’s strong belief that a good ROI is necessary to get the most out of the technology spend. IT Leadership, IT Strategy

Metrics 140
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Why Internet Performance Monitoring is the new frontier in a distributed world

CIO Business Intelligence

According to a Forrester Consulting study commissioned by Catchpoint, “ investing in IPM tools offers significant ROI ” for any organization that requires a resilient Internet to operate – which, let’s face it, is pretty much everyone out there.

ROI 85
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Common Business Intelligence Challenges Facing Entrepreneurs

datapine

Armed with BI-based prowess, these organizations are a testament to the benefits of using online data analysis to enhance your organization’s processes and strategies. 1) Too expensive and hard to justify the ROI of BI. They also need these tools to generate a true ROI. And the success stories are seemingly endless.

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It’s time to evolve beyond marketing to create meaningful metaverse moments

CIO Business Intelligence

I’ll start with the surprising: 43% of executives say they already have a metaverse strategy in place. These timelines do not necessarily align with what I see, as most industries are likely not capable of executing a metaverse strategy in the short term. Only 4% say it’ll take six to 10 years. That’s the direct customer experience.

Marketing 111
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7 ways to elevate your CIO role

CIO Business Intelligence

Gone are the days of the CIO being a back-office IT cost manager,” declares Chris Scheefer, vice president of intelligent industry at technology services and consulting firm Capgemini Americas. From front office to back office, the CIO needs to operationalize strategy and be a change agent , driving new skills and talent into the business.