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Machine Learning Transforms Life Insurance Beyond the Actuarial Process

Smart Data Collective

The insurance industry is among those that has found new opportunities to take advantage of machine learning technology. Life insurance companies in particular are discovering the wondrous opportunities that AI provides, since this sector faces some unique challenges relative to other insurance offerings.

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The business value of operating core insurance solutions on the cloud

IBM Big Data Hub

Although interest rates have increased at an unprecedented rate over the past year due to efforts by central banks to curb inflation, insurers are locked into low-yielding investments, and it will take several years for their investment yields to improve. Core modernization (processes and technology) is a top priority for every insurer.

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How AI can boost customer satisfaction, retention, and loyalty in the contact center

CIO Business Intelligence

The contact center is where customers interact with companies through various channels, such as phone, email, chat, or social media. AI First in the Contact Center IBM Consulting and Amazon Web Services (AWS) are working together to bring an AI-first strategy to contact center transformation.

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Unlocking the power of chatbots: Key benefits for businesses and customers

IBM Big Data Hub

Chatbot benefits for customers Your customers enjoy numerous benefits, many of which also benefit your company in return. AI analyzes customer interactions to provide recommendations and suggest next steps. Gone are the days of prompts like “Press 6 to connect to customer service.”

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Top 15 Warehouse KPIs & Metrics For Efficient Management 

datapine

Every day, more and more businesses realize the value of analyzing their own performance to boost strategies and achieve their goals. Keep on reading to learn a definition, benefits, and a warehouse KPI list with the most prominent examples any manager should be tracking to achieve operational success. What Is A Warehouse KPI?

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AI-First Benefits: 5 Real-World Outcomes

Cloudera

AI has the potential to transform operations by improving three fundamental business requirements: process automation, decision-making based on data insights, and customer interaction. Benefits aplenty. The beauty of AI is that it promises to deliver more benefits than you can even imagine. Error reduction. Workflow improvement.

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Interview with: Sankar Narayanan, Chief Practice Officer at Fractal Analytics

Corinium

I am the Chief Practice Officer for Insurance, Healthcare, and Hi-Tech verticals at Fractal. The Insurance practice is currently engaged with several top 10 P&C insurers in the US, across the Insurance value chain through AI, Engineering, Design & Behavioural Sciences programs.

Insurance 250