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Addressing CRM Data Quality with Dataiku

Dataiku

Using machine learning (ML) to predict customer growth, churn, and to find insights in the data is not only a trendy topic, but also something that can bring a lot of value.

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Data quality assurance in BI - based on CRM data

ScienceSoft

No more wrong data analysis caused by bad data! Be armed with our new blog post on data quality assurance in the context of CRM.

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What is the Cost of Poor Quality Data in Your CRM?

TDAN

Your CRM is undeniably a valuable asset to your company however, what happens when the data inside this expensive investment isn’t cared for? Forbes reported 84% of CEO’s are concerned about the quality of the data that they are basing business decisions on. With a suspected $3.1

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Oracle adds AI capabilities to its Fusion Cloud CX

CIO Business Intelligence

The new capabilities, based on the company’s OCI Generative AI service , include generative AI -assisted answer generation, assisted scheduling for field service, opportunity quality scoring, and seller engagement recommendations. In May 2022, Oracle integrated its Customer Data Platform into its service software inside Cloud CX.

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How to Overcome the Pain Points of Your CRM

It’s no secret, only 13% of salespeople are satisfied with their CRM. The promise of a CRM ( customer relationship management ) led organizations to believe each could digitally transform its businesses through tracking touchpoints throughout the buyer’s journey. Leading integrations that fit directly into your CRM and workflow.

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Business process reengineering (BPR) examples

IBM Big Data Hub

Benefits: Improved efficiency Reduced cost Enhanced transparency Customer relationship management (CRM) BPR is a pivotal strategy for organizations that want to overhaul their customer relationship management (CRM) processes. BPR initiatives generally boost key performance indicators (KPIs).

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LA Public Defender CIO digitizes to divert people to programs, not prison

CIO Business Intelligence

So he was recruited to create a 20-year vision to establish a client-centered case management system to replace the “on-premise computer closets that was called a data center,” he says. So he transitioned the public defenders from exclusively using desktops to employing laptops and mobile devices.

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How to Overcome the Pain Points of Your CRM

CRM software is a powerful tool when used correctly, yet another obstacle to a sales team’s efficiency when it’s not.