CIO Business Intelligence

JANUARY 3, 2024

The contact center is where customers interact with companies through various channels, such as phone, email, chat, or social media. AI First in the Contact Center IBM Consulting and Amazon Web Services (AWS) are working together to bring an AI-first strategy to contact center transformation.

Insurance 124

Insurance B2B Consulting Cost-Benefit 124

Cloudera

APRIL 7, 2021

Insurance carriers have a unique opportunity: They have access to powerful technologies and a wealth of information that can help them to better understand their customers and provide an enhanced customer experience. . In a March 2021 poll by Celent , “improving customer experience” was identified as the top focus (63%) for insurers.

Insurance 58

Insurance Digital Transformation Internet of Things IoT 58

Decision Management Solutions

MAY 1, 2019

In February, we published a blog post on “Using Technology to Add Value in Insurance”. That post, referenced Matt Josefowticz’s article – Technology May be the Answer for Insurers, but What Was the Question? , in which he states that there are only three levers of value in insurance: 1. Manage Risk Better , and 3.

Insurance 75

Insurance Technology Predictive Analytics Risk 75

CIO Business Intelligence

APRIL 5, 2024

California and Connecticut lead the pack One state to watch is California, partly because of its large population that interacts with businesses across the US, and partly because the state legislature there tends to be ahead of the pack on consumer protection issues. There’s obviously going to be heightened scrutiny here across the board.”

Risk 127

Risk Interactive Insurance Strategy 127

bridgei2i

MAY 4, 2020

Episode 4: COVID-19 | Implications and Impact on Insurance Industry. COVID-19 | Implications and Impact on Insurance Industry. In this episode, Anirban Chaudhury talks about how insurers the world over are grappling with new and unprecedented challenges to balance high financial losses, increasing new premiums, and rising claims.

Insurance 95

Insurance Enterprise Sales Digital Transformation 95

Decision Management Solutions

APRIL 15, 2019

In February, we published a blog post on “Using Technology to Add Value in Insurance.” In that post, I referenced Matt Josefowticz’s recent article – Technology May be the Answer for Insurers, but What Was the Question? , in which he argues that there are only three levers of value in insurance: 1. Sell More.

Insurance 63

Insurance Technology Predictive Analytics Sales 63

bridgei2i

JUNE 2, 2020

Episode 7: The Impact of COVID-19 on Financial Services & Risk. The Impact of COVID-19 on Financial Services & Risk Management. I collaborate with multiple stakeholders across many global companies enabling high impact business transformation strategies, and guiding them in their analytics journey. Management.

Risk Management 128

Risk Management Risk Enterprise Management 128

IBM Big Data Hub

AUGUST 16, 2023

Nevertheless, I also understand the criticality of evaluating the inherent risks before embarking on its direct adoption within our organizations. In this discussion, I explore the risks and challenges associated with ChatGPT in an enterprise context, necessitating a careful approach to its implementation.

Risk 59

Risk Modeling Enterprise Interactive 59

Corinium

JUNE 6, 2019

I am the Chief Practice Officer for Insurance, Healthcare, and Hi-Tech verticals at Fractal. The Insurance practice is currently engaged with several top 10 P&C insurers in the US, across the Insurance value chain through AI, Engineering, Design & Behavioural Sciences programs.

Insurance 250

Insurance Analytics Forecasting Deep Learning 250

CIO Business Intelligence

MARCH 12, 2022

A well-establish, well-executed employee retention strategy is a key competitive differentiator, as a company’s ability to hold on to its talent — especially in tight hiring markets — has profound ramifications for its ability to operate at a high level, without the disruptions that employee turnover bring. “We

Strategy 128

Strategy Cost-Benefit Management Enterprise 128

Corinium

APRIL 25, 2019

Ahead of the Chief Data Analytics Officers & Influencers, Insurance event we caught up with Dominic Sartorio, Senior Vice President for Products & Development, Protegrity to discuss how the industry is evolving. Are you seeing any specific issues around the insurance industry at the moment that should concern CDAOs?

Insurance 150

Insurance Risk IoT Cost-Benefit 150

IBM Big Data Hub

JANUARY 18, 2024

AI analyzes customer interactions to provide recommendations and suggest next steps. Interact when and where customers are Conversational marketing can be deployed across a wide variety of platforms and tools to meet your customers where and how they prefer. Higher customer satisfaction can increase your customer value.

Cost-Benefit 97

Cost-Benefit Interactive Sales Insurance 97

CIO Business Intelligence

FEBRUARY 8, 2024

To ensure vendor relationship help their organizations achieve their goals, IT leaders should establish a comprehensive technology vendor management strategy focused on maximizing fit and value. It is also important to involve your key vendors in strategy and planning sessions related to their services or products,” Gilgour says.

Management 130

Management Scorecard Cost-Benefit Key Performance Indicator 130

Cloudera

DECEMBER 11, 2020

A recent McKinsey survey, cited in CRN , shows that worldwide, 58 percent of customer interactions were digital as of July 2020. That compares to only 36 percent of customer interactions as of December 2019, which was before the pandemic impacted business, and only 20 percent in May 2018. Insurance . Data Variety.

Insurance 93

Insurance Digital Transformation Unstructured Data Machine Learning 93

IBM Big Data Hub

JANUARY 16, 2024

One example of this is in insurance. Since AI has an ability to find trends in data, AI helps insurers create personalized products which could lead to more accurate risk assessments and ease insurance costs for individuals.

Risk Management 51

Risk Management Insurance Cost-Benefit Risk 51

CIO Business Intelligence

SEPTEMBER 26, 2023

We’ve all seen the insurance commercials: Mayhem is everywhere. When it strikes in the consumer world of insurance, you want the right people on your side and the right plan to navigate a way forward. When mayhem is a cybersecurity breach Every technological innovation brings both positives and potential risks.

IT 98

IT Insurance Cost-Benefit Strategy 98

IBM Big Data Hub

FEBRUARY 13, 2024

The compact design and touch-based interactivity seemed like a leap into the future. Invest in data hygiene and collection strategies to keep your engine running smoothly. Benefits include automatic task and subtask generation, leveraging historical project data to forecast timelines and requirements, note taking and risk prediction.

Enterprise 127

Enterprise Modeling Testing Data-driven 127

CIO Business Intelligence

JUNE 7, 2022

Those numbers represent the projected growth of chatbot interactions among banking customers between 2019 to 2023 and the cost savings from 862 hours less of work by support personnel, according to research by Juniper Research. billion in cost savings for the insurance industry as well during the same period. .

Unstructured Data 97

Unstructured Data Deep Learning Insurance Interactive 97

CIO Business Intelligence

AUGUST 14, 2023

Typically quicker, micro transformations are more adaptable — and lower risk — than large-scale projects, helping organizations achieve tangible improvements faster. The way people want to interact with the college system has changed drastically since the pandemic.

IT 95

IT Insurance Digital Transformation Broadcasting 95

Smart Data Collective

JULY 8, 2021

However, they should not be passive about waiting for their bank, insurance company or other financial institution to advise them about new technology that can assist them. You might have access to a number of websites that use AI technology to help save money, get new financing opportunities and avoid serious financial risks.

Machine Learning 143

Machine Learning Management Finance Cost-Benefit 143

CIO Business Intelligence

MARCH 15, 2023

Regardless of your company’s investment posture during this period of instability, interactions with the CFO have likely increased and become more consequential in the last few months. To effectively traverse these interactions, CIOs must start with empathy. Walk in the shoes of the CFO.

Uncertainty 97

Uncertainty Cost-Benefit Forecasting Insurance 97

datapine

OCTOBER 11, 2023

Every day, more and more businesses realize the value of analyzing their own performance to boost strategies and achieve their goals. It allows for informed decision-making and efficient risk mitigation. Informed decision-making: The biggest benefit of using KPIs and metrics in your warehousing strategies is informed decision-making.

Metrics 217

Metrics KPI Management Cost-Benefit 217

CIO Business Intelligence

MAY 16, 2023

To gain perspective, Iron Mountain sponsored research by Quadrant Strategies, which used digital listening technologies to study public online conversation trends among enterprise decision-makers. Information governance enables enterprises to achieve strategic goals, mitigate risk, and reduce costs.

Advertising 102

Advertising Recreation/Entertainment Experimentation Enterprise 102

AWS Big Data

FEBRUARY 1, 2024

Amazon Redshift features like streaming ingestion, Amazon Aurora zero-ETL integration , and data sharing with AWS Data Exchange enable near-real-time processing for trade reporting, risk management, and trade optimization. Apart from generating regulatory reports, these teams require visibility into the health of the reporting systems.

Data Warehouse 122

Data Warehouse Dashboards Risk Management Risk 122

CIO Business Intelligence

APRIL 19, 2022

Simply collecting data isn’t enough – it needs to be collated, stored and analysed effectively and efficiently so that the trends and intelligence it holds can be trusted to formulate strategy. Where possible, these interactions with data need to be insightful, automated and immediate or it merely remains a large jumble of noughts and ones.

Digital Transformation 61

Digital Transformation Data mining Strategy Insurance 61

CIO Business Intelligence

OCTOBER 18, 2023

But if there are any stop signs ahead regarding risks and regulations around generative AI, most enterprise CIOs are blowing past them, with plans to deploy an abundance of gen AI applications within the next two years if not already. in concert with Microsoft’s AI-optimized Azure platform. John Spottiswood, COO of Jerry, a Palo Alto, Calif.-based

Risk 141

Risk Manufacturing Enterprise Technology 141

FineReport

APRIL 9, 2024

The implementation of robust healthcare data management strategies is imperative to mitigate the risks associated with data breaches and non-compliance. This visual approach ensures that decision-makers have access to clear and actionable information when formulating strategies or interventions.

Digital Transformation 52

Digital Transformation Business Intelligence Data-driven Visualization 52

IBM Big Data Hub

APRIL 18, 2024

Image (55%): Gen AI can simulate how a product might look in a customer’s home or reconstruct an accident scene to assess insurance claims and liability. Also, its emotional intelligence allows it to adapt communication to be empathetic and supportive, creating a more positive interaction for the customer.

Cost-Benefit 97

Cost-Benefit Modeling Manufacturing Interactive 97

CIO Business Intelligence

JANUARY 20, 2023

Yet, enabling these amazing patient outcomes through IoT technology brings with it an associated set of security risks to hospitals and patients that are in the news far too often. But ransomware isn’t the only risk. Why Medical IoT Devices Are at Risk There are a number of reasons why medical IoT devices are at risk.

IoT 90

IoT Risk Insurance Machine Learning 90

AWS Big Data

AUGUST 14, 2023

At the same time, unstructured approaches to data mesh management that don’t have a vision for what types of products should exist and how to ensure they are developed are at high risk of creating the same effect through simple neglect. How do we define “risk” and “value” in the context of data products, and how can we measure this?

Management 76

Management Risk Measurement Optimization 76

bridgei2i

JULY 8, 2020

They discuss the impact of the pandemic on enterprises and the need to adopt parallel windows – a short term window to get an enterprise’s operational system up and running as effectively as possible, and a medium-term outlook to mitigate the supply chain shocks and risks. Tune in, and don’t forget to subscribe!

Digital Transformation 132

Digital Transformation Enterprise Insurance Risk 132

CIO Business Intelligence

MARCH 22, 2022

He has assisted the top management in planning IT strategies and leveraging technologies for rationalizing manpower, enhancing organizational productivity, and improving the efficiency of operations. He brings expertise in developing IT strategy, digital transformation, AI engineering, process optimization and operations.

Internet Publishing and Broadcasting 98

Internet Publishing and Broadcasting Digital Transformation Insurance Recreation/Entertainment 98

IBM Big Data Hub

DECEMBER 1, 2023

Insurers struggle to manage profitability while trying to grow their businesses and retain clients. Large, well-established insurance companies have a reputation of being very conservative in their decision making, and they have been slow to adopt new technologies.

Insurance 108

Insurance Digital Transformation Unstructured Data Risk 108

CIO Business Intelligence

JULY 3, 2023

We at Dayton, Ohio-based healthcare company CareSource have made interoperability investments an integral component of our IT strategy in order to drive quality healthcare outcomes for our members. This includes dynamic planning, hooked and unhooked technology/data, workforce planning, and legal and risk competency.

IT 52

IT Measurement Interactive Insurance 52

Cloudera

APRIL 4, 2019

A company’s culture is its basic personality and the essence of how employees interact and work. A company who lives and embraces a true customer centric culture conducts business with customers in such a way that provides them a positive experience throughout each and every interaction they have with your brand.

Insurance 53

Insurance IT Interactive Cost-Benefit 53

Cloudera

AUGUST 22, 2021

The team will be looking at our go-to-market strategy, how to better support our sales, tech and customer success teams, and also initiatives to enable our customers to succeed in their cloud journey. There also needs to be a cloud-first strategy that should have buy-in from upper management. Cloud is ultimately just a vehicle.

Cost-Benefit 104

Cost-Benefit Strategy IoT ROI 104

Domino Data Lab

JULY 28, 2021

There are many software packages that allow anyone to build a predictive model, but without expertise in math and statistics, a practitioner runs the risk of creating a faulty, unethical, and even possibly illegal data science application. This almost always results in lack of adoption, and can also expose an organization to risk.

Data Science 110

Data Science Statistics Recreation/Entertainment Predictive Analytics 110